The folder does not get cleaned when you clean temporary Internet files.Īnother good idea is to sometimes clean the C:\Documents and Settings\name\Local Settings\Temporary Internet Files\Content.MSO folder, as well as C:\Documents and Settings\name\Local Settings\Temp and C:\Documents and Settings\name\Local Settings\Temporary Internet Files\Content.Word. In my case the folder contained over 1000 files and was > 500 Mb in size. It might be at its maximum, or just get slow due to hundreds or even thousands of files sitting there. We have had strange issues with files larger than 4GB (2GB preferable).Ī solution that might help: Clean the C:\Documents and Settings\name\Local Settings\Temporary Internet Files\OLK1 folder to speed up opening of attachments and avoid problems. Make sure your OST or PST is less than 4GB.
Have you run ScanPST on your PST or OST file to make sure it is not damaged (probably not the fix, but would not hurt).ĥ. Make sure all temporary files are deleted.Ĥ. Make sure the Exchange Cache Mode in your Outlook Account setup is turned on.ģ. Is ITunes on the machine? If it is, make sure that the iTunes connector is not running in the iTunes setup (under advanced).Ģ. Here are a few more thoughts that come to mind.ġ. This would include inbox and any others folders that may have content filters that automatically deliver new messages to them.Rollin had a good idea. In the "Select folders from the selected account to include in send/receive" box, check any folders that automatically receive mail.Select "Use the custom behavior defined below" option are under "Receive mail items".Uncheck "Get folder unread count for subscribed folders".Select the "All Accounts" group and click the "Edit." button.Click the "Send/Receive." button under the "Send and receive" section.This can especially affect users who have multiple subfolders with multiple emails in them.įor Microsoft Outlook follow the steps below: This can be caused by Outlook pulling folder count for sub folders. When using Outlook 2010 and IMAP, users may experience slow sending and receiving or are not able to send and receive at all. View articles for SmarterMail 15.x and earlier.
This article applies to recent versions of SmarterMail.
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